Serving Los Angeles & Surrounding Areas | 7-Year Warranty

7-Year Comprehensive Warranty

We stand behind every product we sell. Our warranty gives you peace of mind that your investment is protected.

⛉ Industry-Leading Warranty

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7

YEAR

WARRANTY

Manufacturing defects, hardware failures, material issues, mechanisms, controls, and brackets

What's Covered

1

Warranty Process

What's Not Covered

How to File a Claim

Review Time

Normal wear and tear, damage from improper use or accidents, unauthorized repairs, environmental factors like excessive sun fading

Contact us with your order details, photos of the issue, and a description of the problem.

Claims reviewed within 3-5 business days. We'll contact you with next steps.

2

3

4 Coverage Details

Our warranty covers defects in materials and workmanship for the duration of the warranty period.

Manufacturing defects

Fabric and material issues

Control systems (manual and motorized)

Chain and cord controls

Hardware and mechanisms

Brackets and mounting hardware

Cordless lift mechanisms

Remote controls and receivers

Motorized Products

Our motorized window treatments include a 5-year warranty on motors and electronic components, in addition to the standard product warranty.

Hardware and mechanisms

Remote controls

Wall switches

Smart home receivers

Battery packs

Warranty FAQ

What does the warranty cover?

Manufacturing defects, hardware failures, material issues, mechanisms, controls, and brackets

How long is the warranty?

Our standard warranty is 7 years for all products. Motorized components include a 5-year warranty on motors and electronics. Extended warranty options are available.

What's not covered?

Normal wear and tear, damage from improper use or accidents, unauthorized repairs, environmental factors like excessive sun fading

How do I make a warranty claim?

Contact us with your order details, photos of the issue, and a description. We'll review and respond within 3-5 business days.

How long does claim review take?

We review all warranty claims within 3-5 business days. You'll receive an update via email with next steps.

Is the warranty transferable?

Yes! Our warranty transfers to new homeowners if you sell your property, adding value to your home. Simply notify us of the ownership change with the sale documentation.